Having invested in a compliance system such as Veritas Enterprise Vault, or eDiscovery Platform (formerly known as Clearwell) to help you meet your compliance burden, you need to ensure that the system continues to run optimally, and that you have access to expertise on demand, so that in the event you face a regulatory or legal discovery request, you can meet that request, quickly and easily.
bluesource offers a Platinum 24×7 managed service for Veritas Enterprise Vault, and eDiscovery Platform. Our service management centre will proactively monitor your systems for key health indicators such as free disk space, CPU utilisation, memory allocation, in addition to monitoring whether the platform itself is running and available. The service also includes 24×7 telephone support, assisted eDiscovery, patching and feature upgrades when released by Veritas.
bluesource’s Platinum Managed Service will ensure that your systems are well maintained to ensure the integrity of the data, and to ensure the systems are available when you need them most. As part of the acceptance process for a bluesource Platinum Managed Service, bluesource will bring your Enteprise Vault or eDiscovery Platform up to the latest version supported by Veritas.
