IT by nature requires us to support a broad range of different on-premise applications and systems. While common platforms like Windows Server and Exchange can generally be supported in house, how do you go about supporting applications where your in-house team has limited or no expertise? What level of awareness do you have regarding applications out of vendor support and what security vulnerabilities they might be exposing your business to?
Bluesource has a broad skillset across a range of applications and technologies. We can offer to check the health of your applications, report on any fundamental issues, and advise you on a plan of action to optimise your applications for higher levels of security, reliability and performance.
Specific applications bluesource can support include:
- Windows Server
- Active Directory
- Exchange Server
- System Centre Configuration Manager (including Application Packages, reference images)
- Sharepoint Server
- Lync Server / Skype for Business
- Veritas Enterprise Vault (formerly Symantec Enterprise Vault)
- Veritas eDiscovery Platform (formerly Clearwell eDiscovery)
- Veritas NetBackup
- Veritas Backup Exec
- Nintex Workflow Automation
- Vmware vSphere
- Citrix XenServer
- Citrix XenApp
A bluesource application health check will typically involve a workshop with your IT team to understand any significant recurring issues, identify the applications for the health check and to facilitate access. Subsequently our team will go through a process of identifying and documenting all the relevant health check parameters for a given application, including identifying the underlying hardware configuration. Once all of the information has been gathered, bluesource will prepare a report outlining a series of recommendations on the steps that can be taken to ensure your applications continue to run optimally and to ensure your business is not exposed to any significant security vulnerabilities.
What is included with our Health Check?
- Detailed Report – outlining risks, documenting application versions and hardware, recommendations and next steps
- Issue Detection and Resolution – All issues uncovered during the health check will be documented with suggested remedies and fixes
- Architecture Recommendations – We’ll identify the design of the application environment at a hardware and software level to determine if this is impacting usability and recommend any changes to improve performance, reliability and security
