Track & Fix

What is Monitor & Repair?

Monitor & Repair builds of our base offering, with the addition of reactive escalation support for the servers and application in question. Our 24/7 Service Management Centre will address issues that are escalated in accordance with a set of pre-defined SLAs.

Why you need it?

With Monitor & Repair, businesses can be comfortable in the knowledge that incidents will be resolved , to ensure that your systems are operating as they should be, in a timely manner, to minimise the impact to the business. Server monitoring enables us to address small issues before they become a major, disruptive outage.

Want coverage and constant improvement? Learn about Track, Optimise and Manage

Track, but so much more

Monitor & Repair can be the difference between surviving and thriving . Here’s some of the value you get….

Un-capped calls

You can call us as much as you want, you don’t have to worry about burning through a pre-bought set of minutes or ticket allowance.

Self-healing

We’ll automatically fix the pre-defined issues and incidents that you and your team outline at the start of the service.

Improved budget management

Consistent pricing model, per server per month means there are no nasty surprises or hidden costs waiting for you at the end of the month, get to grips with your Server costs with Monitor & Repair.